Claims Support
We are in your corner when you need us most. Our expert claims team works tirelessly to ensure fast, fair settlements — every time.
Report a Claim
Start your claims process online — fast, simple, and available 24/7. Our team responds within 4 hours.
Download Forms
Download pre-filled claim forms for motor, property, marine, health and all other claim types.
Track Your Claim
Check the real-time status of an existing claim. Available 24/7 through our secure client portal.
Emergency Line
24/7 emergency claims line: +234 800 000 0001. For situations requiring immediate response.
📞 24/7 Claims Hotline: +234 800 000 0001 | Email: claims@riskhaus.com | WhatsApp: +234 800 000 0002
CLAIMS FAQS
Common Claims Questions
You will need your policy number, contact details, a description of what happened (date, time, location), and an estimate of the loss or damage. For motor claims: registration number, driver details, and third-party information if applicable.
Simple personal lines claims are typically settled within 5–10 business days. Complex commercial claims may take 30–90 days. Our team will give you a clear timeline assessment after reviewing your claim.
If an insurer declines your claim, we never simply accept that outcome. We review the rejection in detail, challenge it formally, and engage specialist legal counsel where necessary. Our 98% claims success rate reflects our tenacious advocacy.
No — that is precisely what we are here for. We handle all communications with the insurer, loss adjuster, and any other parties on your behalf throughout the entire claims process.
Need to Report a Claim Now?
Our 24/7 claims line is always open. Call us and we will guide you through every step.